0800 0239 032


Exiting Timeshares – FAQs

I have not paid my maintenance for over 8 years and no longer receive correspondence from the resort. Am I still entitled to compensation?

Yes, as long as you have supporting documentation.

Am I guaranteed compensation?

There is no guarantee, but we will evaluate your claim with you, before proceeding.  8 out of 10 consumers we speak to, do have a claim.

What does “in perpetuity” mean?

1.the state or quality of lasting forever.

2.a bond or other security with no fixed maturity date.

This means the ownership was sold to you with no end date and the liability will carry on within your estate even after death, passing to your next of kin.  In many countries, this type of contract has been deemed illegal.

Does it matter where in the world we have our ownership?

No, we have successfully exited and made compensation claims for people who own worldwide.

If I die while this is still in progress, will the Discretionary Benefit Scheme transfer to my estate?

Yes, the Discretionary Benefit Scheme covers the ownership, not the person.

I have already exited my Timeshare; can I still make a compensation claim?

Yes, certain criteria would need to be met before we would be able to move forward with any claim.  This will be evaluated with you before we proceed further.

My resort will take back my ownership, why should I use your services?

Some resorts will allow ownerships to be returned, either free of charge or with a set fee.  When signing your ownership back, there will be a clause within the agreement that waives your rights to claim for any compensation.  The resorts that know their contracts are vulnerable to compensation claims will be more than happy to sign this agreement, as it limits their future financial liability.

What if the resort successfully sues me?

You are financially covered in the event that your resort successfully sues you.

What happens if the resort threatens me with legal proceedings?

Send all correspondence from the resorts to us and we will respond on your behalf.

My resort has gone into liquidation, can I still claim for compensation?


How do you make your money?

Within our contract with you, we agree a fixed percentage fee of any compensation money you win.  100% of any compensation money is paid to you first.  We will then invoice you for the agreed percentage fee.

In the contract, it states that we may not be formally exited. What does that mean?

In cases where the resort will not engage and provide a formal exit, you will receive a letter from us, confirming your informal exit, based on one of the description of an exit, as explained in your contract.  You will also be provided with details of the Discretionary Benefit Scheme which will provide financial cover of up to £50,000 per timeshare resort owned.

I am working with a claims company to get my money back for my Timeshare. I have already paid them. Can I still use your services?

Our services provide an exit from the timeshare ownership and supporting contracts. Check with the claims company if the exit will affect their work. Timeshare.lawyer also offers a claims service. See page 9 of our full brochure for further details.

What happens if you can’t exit me from my Timeshare?

In 2015 and 2016 we exited clients from over 2,750 timeshares and we didn’t fail to exit any whatsoever. However, if we fail to achieve your exit, there will be no cost to you.

I have a Timeshare holiday booked that I want to use. Should I postpone my Timeshare exit until after my holiday?

You can still proceed and take any holidays that are booked. Just let the legal specialist know and they will ensure they are honoured by the resort.

I have my resort up for sale. What happens if I get a buyer?

Once you engage us you cannot sell or transfer your ownership.

What should I say if my resort contacts me?

Let them know you “have a legal representative and cannot discuss the matter further”. Then, advise the legal specialist assigned to you.

How does the compensation process work?

Following the initial engagement of your Legal Specialist, they will extricate you from your timeshare first. This process ensures there is no future financial liability, without waiving rights to a compensation claim – which is very important. Once this part is concluded, your Legal Specialist will then proceed with any claim you may have and wish to pursue.

I have already signed a contract online, do I need to return a copy?

No. The online contract is legally binding for your timeshare extrication. Although, if you seek compensation, complete the “Letter of Authority” enclosed and post back using the business reply envelope provided, no stamp required.

I owe maintenance. Can I still use your services?

Yes, we can help even if you have outstanding maintenance.

What happens after I sign the order form and send it back?

We will advise you who your case has been assigned to and you must then contact them to engage and begin the legal extrication process.

Where does the compensation come from?

The compensation comes from the resorts, banks and financial institutions which aided any mis-selling of your ownership.

What does the Discretionary Benefit Scheme cover?

It covers all your legal fees, up to a maximum of £50,000 per timeshare resort owned, in the event you are successfully sued by your resort.

What is the maximum amount covered under the Discretionary Benefit Scheme?

£50,000 per timeshare resort owned.

Last year we exited and sold over 2,250 timeshares for timeshare owners.

This made us the largest company of our kind in the UK. We have been in business since October 2010, and our group employees total some 90 staff in four locations (three in the UK). Most of our staff have been in the timeshare industry for over a decade.

Latest News

Have you tried to exit your timeshare in the past and had no luck because of the resort that you own at? Timeshare.lawyer have an extensive list of resorts that we can help with

Call them now on 0800 0239 032 for advice on your resort

See here for resorts we can help with


Monday 25 September, 2017

Mr Adams has successfully exited from his Oura View Beach Club Ownership, with the help of Timeshare.lawyer

“The timeshare was a financial burden, we do not use it yearly and we have rented it out for the past 2 years.”

Contact us now on 0800 0239 032


Friday 22 September, 2017

Are you unfit to travel? Are your maintenance fees no longer affordable? Have you lost a loved one and no longer wish to return to your timeshare resort? Enquire today and speak with our helpful advisors at Timeshare.lawyer to see how they can help you

Thursday 21 September, 2017

The live chat services on our Timeshare.lawyer website are there to answer any questions that you may have before speaking to an advisor

Visit the Live Chat below


Wednesday 20 September, 2017

Are you unsure about your contract rights with your timeshare ownership? Speak to one of the helpful advisors at Timeshare.lawyer and let them help you today

Contact us now on 0800 0239 032


Tuesday 19 September, 2017